Online Auction Support
- Total activity 100
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 57
Activity overview
Latest activity by Online Auction Support-
Online Auction Support created an article,
How do I obtain a PIN #?
You can call Online Support at 855-469-7272 Ext 707 or email support@cfaa.zendesk.com to request a PIN.
-
Online Auction Support created an article,
How do I edit or update my request?
Yes. Simply follow the link in the email, and click on the edit icon (pencil) in the top right corner. You can add notes, or request text messages, but you will not be able to change some of the or...
-
Online Auction Support created an article,
Is my Account Number the same as my Auction Access #?
No. Your account number is the number specific to our auction. It begins with a letter and is followed by numbers. If you do not know your account number please feel free to call our Support Line a...
-
Online Auction Support created an article,
How do I change my PIN #?
To change the PIN# you must email support@cfaa.zendesk.com to request the change.
-
Online Auction Support created an article,
How do I know my request has been received?
You will receive an immediate confirmation once your request is submitted. Your request will be viewable to everyone in the department you selected, and you will receive follow-up notifications as ...
-
Online Auction Support created an article,
If my arbitration claim is valid, what is the policy regarding transportation costs to and from my location?
The seller of the vehicle is responsible for transportation costs.
-
Online Auction Support created an article,
What are the Arbitration rules for CFAA?
The Columbus Fair Auto Auction follows the arbitration rules of the NAAA. Please click here for the NAAA Arbitration rules. Note that time frames for arbitration are found on page 9 under Appendi...
-
Online Auction Support created an article,
How long do I have to arbitrate a vehicle I purchased online?
We adhere to the NAAA Arbitration Guidelines, Click Here to view the policy. Refer to Appendix I, (page 9) for arbitration time periods. Sale day is Day 1. Arbitration shall end at the close of ...
-
Online Auction Support created an article,
What type of transportation services do you provide?
Transportation Services Columbus Fair Auto Auction offers a complete line of customized transportation services. Whether it's across town or hundreds of miles away, we can get it done. Among th...
-
Online Auction Support created an article,
What is the cost for transportation, and who can I contact?
Whether it's across town or hundreds of miles away, we can get it done. In the Columbus area it is 1$ per mile, please call for a quote on transportation outside the area. For more information ...