Online Auction Support
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Activity overview
Latest activity by Online Auction Support-
Online Auction Support commented,
I'm sorry, but sales questions must be directed towards a sales representative. We do not have information on specific vehicles. Also, if you are not a licensed dealer, you are only permitted to pu...
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Online Auction Support created an article,
Review Columbus Fair Auto Auction
Click Here to Review CFAA Now!
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Online Auction Support created an article,
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Online Auction Support created an article,
Is the Dealer Service Center available in an app?
Yes, the app is now available for download in the Apple and Google stores. Please note: When using the app, a Pin# is not required. Click here to download now!
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Online Auction Support created an article,
Am I required to have a PIN#?
A pin is not required to submit a request, but submitting a request from your desktop, an Account # and PIN # can be used to retrieve your stored contact information. If using our DSC App, once yo...
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Online Auction Support created an article,
How do I edit or update my request?
From the link in the email, navigate to the request and click on Update/Send MSG button under the Request Summary section. From the DSC App, go to Get Services -> View Requests -> 'View/Updat...
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Online Auction Support created an article,
Is my Account Number the same as my Auction Access #?
No. Your account number is the number specific to our auction. It begins with a letter and is followed by numbers. If you do not know your account number please feel free to call our Support Line a...
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Online Auction Support created an article,
How do I change my PIN #?
To change the PIN# you must email support@cfaa.zendesk.com to request the change.
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Online Auction Support created an article,
How will I know when the auction has received my request?
You will receive an immediate confirmation once your request is submitted. Your request will be viewable to everyone in the department you selected, and you will receive follow-up notifications as ...
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Online Auction Support created an article,
If my arbitration claim is valid, what is the policy regarding transportation costs to and from my location?
The seller of the vehicle is responsible for transportation costs.