CFAA Dealers
Simulcast FAQs
Dealer Service Center
- All of a sudden, I am not able to type a message in Live Chat. Why?
- Is the Dealer Service Center available in an app?
- Am I required to have a PIN#?
- How will I know when the auction has received my request?
- How do I edit or update my request?
- Is my Account Number the same as my Auction Access #?
Registration
Online
- Review Columbus Fair Auto Auction
- How do I register for the Marketplace on the CFAA App?
- Best Procedures For Viewing The Auction
- Who do I contact for online support?
- Where can I find the Buy Fees online?
- How can I retract a proxy bid before the sale?
Buyers
Sellers
- Do my vehicles need to physically be present at your sale, or could they be represented digitally?
- If my vehicle(s) sell online, when can I expect to receive payment?
- Is there hotel reimbursement if you run a certain number of vehicles?
- Do you charge storage fees if my car does not sell at auction right away?